PenAir provides you with instant access to your travel sales information – when you need it to run your business. This comprehensive application covers all your core operations, giving you keen insight, so you can confidently make informed business decisions.
MANAGE YOUR BOOKINGS
Load any type of travel product – Air, Hotel, Car, Tour, Cruise, Transfer, Activities/Excursions, Insurance and many more. With PenAir you get a complete picture of your trading status, what sales you’ve had, what suppliers need paying, which deposits have been taken and what needs a reminder letter.
PenAir is integrated with multiple GDS – Amadeus, Galileo, Sabre and Worldspan. Streamline your entire business with our powerful technology.
Managing your business doesn’t need to be time consuming and complex anymore. PenAir simplifies the entire operational process for you. PenAir provides an end-to-end solution for managing both Retail and Corporate travel. In addition to being a powerful back office system, PenAir incorporates a fully automated data driven website for handling online reservations from travel agents and direct clients, with real-time payment processing and automatic emailing of confirmations. The solution provides features and functions that allow you to perform:
Bookings & Reservations
With easy-to-use functions that speed the entry and processing of travel related information and streamline accounting and settlement processes, PenAir reduces the administrative workload allowing you more time to sell your products/services. Enter any type of customer information and keep track of each and every sale generated by your business.
PenAir is capable of generating quotes, invoices, receipts, confirmations, vouchers, itineraries, e-tickets, ATOL certificates and a range of other important documents which customers always ask for.
Accounts & Finance
Handle all your financial transactions and business expenses, including general ledger, journal entries, budgeting, and account setup and maintenance in one system, with comprehensive tools and reports. Manage budget creation, allocation, and distribution. Provide budget tracking, reporting, and alerts that notify the responsible users whenever a transaction exceeds a monthly or annual budget limit. Track all banking processes such as cash receipts, check writing, deposits, advance payments, credit card payments, and account reconciliation.
The solution allows you to generate over 100 easy-to-use reports. Administrative reports include performance analysis, sales analysis, cost analysis, insurance transactions, options and booking statistics. Financial reports include agent statements, aged debt analysis, card payments, outstanding balances, unallocated payments, advance payments, sales daybook, cash book and nominal analysis. PenAir includes a range of statutory reports where you can generate ATOL reports for filing purposes, returns (monthly/quarterly etc), ABTA returns/reports, SAFI returns/reports and TTA reports. There are also a range of operational reports.
If you sell your products through sub-agents then PenAir is an ideal system for you. Keep track of your agent’s sales, business information and performance.
Maintaining regular and effective communication with potential/existing customers is an important factor when growing your travel business. With our in-built CRM all this is taken care of allowing you to easily send outbound email using your own domain name. You also have the option of sending out Automated Emails & Bulk-SMS/Text Messages when conducting a marketing campaign.
ROUND THE CLOCK SUPPORT
It is a fact that every software needs support at one time or another, however easy and user friendly it is. PenAir is supported by a group of very highly trained and efficient travel technology professionals who are available on a 24/7 basis. They are there for you to ask questions, clear doubts, and get guidance from. So rest assured that you would not be left behind feeling frustrated when a problem occurs. It is one of the many reasons travel businesses prefer PenAir over other products in the market.
Multi GDS Integration ( GALILEO ,SABRE, AMADEUS, WORLDSPAN).
XML /web service integration facility.
Retail or package booking for Air, Car, Hotel, Tour, Cruise, Transfers , Insurance etc.
Fully integrated Finance software with Profit centre and Costing Modules.
Automatic ATOL determination based on customer profile.
Automatic service charge based on customer profile.
Dynamic invoice message based on customer, supplier, Airlines , destination etc.
Customer Relations Management (CRM) booking on Web.
Email, SMS, e-FAX or Email to Post your e tickets, Invoices , Hotel voucher etc.
Integrated Document Management (to provide you a Paperless Office).
Microsoft Outlook style Inbox and Reminders for your Daily tasks.
BSP Manual and Automatic Reconciliation.
ATOL module with an option for estimation.
Branch and Business Area Accounting.
Sub-Agent management and Agent on Web Modules.
Role based authorisation structure and reports.
Automatic Backup and standby disaster recovery servers.
Choice of local or hosted models, perfect for remote workers.
Automatic booking creation from GDS to Auto invoicing.
VOIP integrated CRM to have your office on Move.
Post code lookup with street map integration.
Destination and embassy information based on booking.
Integrated Electronic PDQ and Credit Card reconciliations modules.
Booking on web with Customer payment Gateway.
Staff commission and affiliate commission module.
Multi currency accounting with both Local and Home currency reporting.
Email marketing module.
Professional support team on chat, email, telephone and remote assistance over web.
Automatic posting for BSP booking based on Customer card or Company credit card.
Credit card reconciliation module.
Workflow based menus for common transactions.
Corporate booking module and employee /cost centre specific reports.
Detail hotel booking module from inventory or GDS with commission due calculation.
Auto folder, Auto invoicing , Auto ticketing, Auto emailing.
3D secure Epay option by email.
STACK BENEFITS INCLUDE
Improved efficiency managing customers
Reduced operational costs
Improved end user productivity
High level of automation
We’re here to help you in any way possible